Privacy policy

At Amogh Atelier, every purchase is built on trust. We value your privacy and are committed to handling your personal information with care, clarity, and respect.

Amogh Atelier operates this website through Shopify, a platform that helps us offer our collections and provide a smooth shopping experience. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, contact us, or otherwise interact with us.

By using our website or placing an order with us, you agree to this Privacy Policy.

Information we collect
We collect information that helps us provide a seamless shopping and service experience. This may include:

  • Your name, email address, phone number, shipping address, and billing address
  • Order details, including products viewed, added to cart, purchased, returned, exchanged, or cancelled
  • Payment confirmation and transaction details
  • Messages, feedback, reviews, or queries you send us
  • Device, browser, network, IP address, and location-related information
  • Information about how you browse our website, including pages visited, links clicked, products viewed, and time spent on the website

We may receive this information directly from you when you place an order or contact us, automatically through cookies and similar technologies, or through trusted service providers such as Shopify, payment gateways, shipping partners, and website-support providers.

How we use your information
We use your information to make your experience with Amogh Atelier smooth, personal, and dependable. This includes:

  • Processing and confirming your order
  • Arranging delivery and sharing shipment updates
  • Handling returns, exchanges, cancellations, and refunds
  • Responding to your questions, feedback, and customer-service requests
  • Improving our website, collections, services, and overall customer experience
  • Understanding which products and pages are most useful to our customers
  • Sending updates about new collections, offers, or events, where you have chosen to receive them
  • Preventing fraud, misuse, or security concerns
  • Meeting legal, tax, accounting, and regulatory requirements

We use your information only where it is needed to provide our services, meet our obligations, improve your experience, or comply with the law.

Payment information
Payments made through our website are processed by secure third-party payment gateways. Amogh Atelier does not store complete debit-card, credit-card, bank-account, UPI, or other payment-card details.

We receive only the payment and transaction information required to confirm, fulfil, refund, or manage your order.

Shopify and website services
Our website is powered by Shopify. Shopify helps us operate our online store and may collect and process certain information about your visit, order, and use of our website to provide and improve its services.

Information submitted through our website may be shared with Shopify and other service providers that help us operate the store, process payments, arrange shipping, provide website support, or improve our services. These providers may process information in countries other than the country in which you live.

To understand how Shopify handles personal information, please review the Shopify Consumer Privacy Policy.

Cookies
We use cookies and similar technologies to make your visit easier and more enjoyable. They help us keep your cart active, remember your preferences, understand website traffic, and improve the shopping experience.

You may disable cookies through your browser settings. Please note that some parts of the website may not work as intended if cookies are disabled.

When we share your information
We do not sell or rent your personal information.

We share only the information needed with trusted partners who help us provide our services, including:

  • Shopify and website partners, to host and operate our website
  • Payment partners, to process payments and refunds securely
  • Shipping partners, to deliver orders and manage returns or exchanges
  • Technology, analytics, and customer-support partners, to help improve our website and service
  • Marketing partners, where applicable, to share relevant communications or advertisements
  • Legal or government authorities, where required by law or to protect against fraud, misuse, security concerns, or legal claims

We may also share information if required in connection with a business transfer, merger, acquisition, restructuring, or sale of all or part of our business.

Marketing preferences
If you choose to receive marketing updates from Amogh Atelier, we may contact you by email, SMS, WhatsApp, or other channels you have agreed to.

You may unsubscribe from promotional emails at any time using the unsubscribe link in the email. Even if you opt out of promotional communications, we may still contact you about your order, delivery, return, exchange, refund, or other service-related matters.

Keeping your information safe
We take reasonable administrative, technical, and organisational steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.

While we work hard to keep your information safe, no online method of transmission or storage is completely secure. We therefore cannot guarantee absolute security of information sent through the internet.

How long we keep your information
We keep your personal information only for as long as it is needed to process orders, provide customer support, meet legal or tax obligations, resolve disputes, prevent fraud, or enforce our policies.

Your privacy choices
Depending on where you live and applicable law, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Request a copy of your information in a usable format
  • Withdraw consent for marketing or other consent-based communications
  • Object to or restrict certain uses of your information
  • Opt out of targeted advertising, where applicable

To make a privacy request, contact us at team@amoghatelier.com. We may need to verify your identity before responding to your request.

Children's privacy
Amogh Atelier's website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18 without the consent of a parent or lawful guardian.

If you are under 18, please use our website or place an order only with the involvement and permission of your parent or guardian.

We do not knowingly use children's personal information for behavioural tracking or targeted advertising. If you believe that a child has shared personal information with us without appropriate consent, please contact us at team@amoghatelier.com. We will review the request and take appropriate action.

Third-party links
Our website may include links to third-party websites, social-media platforms, or services. We are not responsible for their content, privacy practices, or security. We encourage you to read their privacy policies before sharing any information with them.

Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal obligations. Any updates will be posted on this page with a revised "Last updated" date.

Your continued use of our website after an update means that you accept the revised Privacy Policy.

Contact us
For any questions, concerns, or requests relating to this Privacy Policy, please contact us:

Amogh Atelier
Email: team@amoghatelier.com
Website: www.amoghatelier.com